Shipping Overview
We aim to get your order on its way as smoothly as possible. Once you place an order, it enters our processing queue — this typically takes between 3 and 7 business days before dispatch. Please note that we currently ship only to select countries and regions; orders cannot be fulfilled to all international locations.
Processing Time
Your order is carefully prepared, packed, and verified before it leaves our facility. This preparation phase generally requires 3 to 7 business days. Weekends and public holidays are not included in this timeframe, and processing may occasionally extend toward the upper end of this range during peak periods or for custom or multi-item orders.
Domestic Delivery Estimates
After your order ships, domestic delivery usually takes 3–5 business days. This estimate begins once the package has been handed over to the carrier — not from the moment you placed your order. Transit times may vary slightly depending on your location within the serviceable region.
International Shipping
International shipping is available to a number of countries, though not globally. Delivery timelines for international orders typically range from 14 to 30 days after dispatch. Please keep in mind that customs clearance, local postal infrastructure, seasonal demand, and regional regulatory requirements can influence actual arrival time.
Shipping Costs
Shipping fees are calculated dynamically based on your destination, order weight, item count, and selected service level. You’ll see the exact cost before completing your purchase — either in your shopping cart or during checkout. We do not offer flat-rate or free shipping by default, and costs may vary even between similar orders shipped to different addresses.
Customs, Duties & Taxes
For international orders, applicable import duties, customs fees, and value-added tax (VAT) may apply upon entry into your country. Where VAT is collected at checkout, it will appear clearly on your order summary. In other cases, these charges are determined and assessed by your local authorities — and responsibility for payment rests with the recipient.
Package Tracking
All orders are assigned a unique tracking number once they ship. You can view real-time status updates directly through your order confirmation page on our website. No separate email notifications are sent — simply log in to your account or revisit your order receipt to access live tracking information.
Delays & Unforeseen Circumstances
While we strive for consistency, external factors such as severe weather, carrier network congestion, customs processing delays, holiday volume spikes, or unexpected logistical disruptions may affect delivery timing. These events are beyond our direct control, and we appreciate your patience should any delay occur.
Lost or Missing Packages
If your package hasn’t arrived within 30 days of the confirmed dispatch date, please reach out to us so we can begin an investigation. We’ll work with the carrier to trace the shipment and, if confirmed lost, arrange appropriate resolution — which may include replacement or refund, depending on availability and policy eligibility.
Contact Information
For questions about your order status, delivery timeline, or shipping details, the fastest way to get assistance is through our online support channels. Visit https://www.earnedgloryslow.com and use the contact form or live chat option to connect with our team. We’re here to help — just let us know how we can support you.